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FAQs, Support, and Troubleshooting
FAQs, Support, and Troubleshooting
A curated list of most commonly asked questions.
26 articles in this collection
Written by
Tricia Huebner,
Adam Traub,
and
Jordyn Irigoyen
Contacting Support
We’re here whenever you need us—here’s how to get in touch.
Written by
Jordyn Irigoyen
Updated over a week ago
My Account
Updating Your Payment Information
Reach out to us if you need to update your payment information at any time.
Written by
Jordyn Irigoyen
Updated over a week ago
Updating Your Account Information
Reach out to us if you need to update your account info (email, mailing address, phone number, etc.) at any time.
Written by
Jordyn Irigoyen
Updated over a week ago
How do I cancel my Program?
Written by
Adam Traub
Updated over a week ago
The HUB
What devices can I use the HUB on?
Written by
Jordyn Irigoyen
Updated over a week ago
What kind of files can I share with my Coach through the HUB?
Written by
Jordyn Irigoyen
Updated over a week ago
Can I use the HUB with Google Drive, Dropbox, etc?
Written by
Jordyn Irigoyen
Updated over a week ago
What file formats are the EMyth Coaching Program materials in?
Written by
Adam Traub
Updated over a week ago
Is the HUB secure?
Written by
Jordyn Irigoyen
Updated over a week ago
Do you share my information with third parties?
Written by
Jordyn Irigoyen
Updated over a week ago
How do I request that my data be deleted?
Written by
Jordyn Irigoyen
Updated over a week ago
General Support and FAQs
Glossary of Terms
All the terms and definitions you need to understand the content of your EMyth Coaching Program.
Written by
Tricia Huebner
Updated over a week ago
Upgrading or Making Changes to Your Coaching Program
Need to make a change? Here’s how.
Written by
Adam Traub
Updated over a week ago
Troubleshooting Audio/Video Issues in Coach Calls
Connect with us if you have technical difficulties on your Coach calls.
Written by
Jordyn Irigoyen
Updated over a week ago
How long will it take to work through the whole Program?
Written by
Adam Traub
Updated over a week ago
Can I email my work to my Coach instead of uploading it to the HUB?
Written by
Jordyn Irigoyen
Updated over a week ago
Can I invite my partners or employees to access the HUB?
Written by
Adam Traub
Updated over a week ago
Are the Program materials available in any languages other than English?
Written by
Adam Traub
Updated over a week ago
Is the HUB interface available in any languages other than English?
Written by
Adam Traub
Updated over a week ago
Can I download all the Program materials at once?
Written by
Adam Traub
Updated over a week ago
What if I accidentally delete something from the HUB?
Written by
Jordyn Irigoyen
Updated over a week ago
I’m having trouble with the HUB.
Written by
Jordyn Irigoyen
Updated over a week ago
I’m having trouble opening my worksheet.
Written by
Jordyn Irigoyen
Updated over a week ago
Can I share the EMyth materials I have access to with anyone outside of my company or aside from my Coach?
Written by
Tricia Huebner
Updated over a week ago
How do I give EMyth feedback on the Program and HUB?
Written by
Jordyn Irigoyen
Updated over a week ago
What happens to my documents in the HUB if I stop Coaching?
Written by
Jordyn Irigoyen
Updated over a week ago